Avalon Consulting https://www.consultavalon.com/ Avalon Consulting is an Asia focused strategy consulting firm Tue, 21 Jan 2025 10:03:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://www.consultavalon.com/wp-content/uploads/2023/05/favicon-70x70.png Avalon Consulting https://www.consultavalon.com/ 32 32 2025: The Drake Shake or Drake Lake https://www.consultavalon.com/insights/2025-the-drake-shake-or-drake-lake/ Mon, 06 Jan 2025 06:32:20 +0000 https://www.consultavalon.com/?p=4257 The post 2025: The Drake Shake or Drake Lake appeared first on Avalon Consulting.

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Dive into 2025 with Raj Nair, Chairman at Avalon Consulting, as he delves into the global complexities of the year ahead. In his 18th annual paper, Raj draws a vivid parallel between the turbulent Drake Passage and the unpredictable global landscape of 2025.

Titled “2025: The Drake Shake or Drake Lake,” this examines the interplay between economic uncertainty and geopolitical shifts, from the resurgence of Trumponomics to the enduring technological race with China. Raj highlights key themes like the evolving energy landscape, AI’s groundbreaking potential, and the challenges facing emerging markets.

With insights that challenge conventional wisdom, Raj explores the counterforces that might stabilize a volatile global economy and the transformative potential of AI, including the advent of Liquid Neural Networks and Agentic AI.

Join Raj Nair on this intellectual journey to better understand the forces shaping our world and uncover actionable insights for navigating the dynamic landscape of 2025.

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A rising Trend of Subscribers in Rural India https://www.consultavalon.com/press-room/a-rising-trend-of-subscribers-in-rural-india/ Fri, 20 Dec 2024 09:58:35 +0000 https://www.consultavalon.com/?p=4277 Premchand Chandrasekharan, Partner at Avalon Consulting shared his insights on “Rising Trend of Subscribers in Rural India”, published in Business Line He pointed that rural areas often lack accessible entertainment...

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Premchand Chandrasekharan, Partner at Avalon Consulting shared his insights on “Rising Trend of Subscribers in Rural India”, published in Business Line He pointed that rural areas often lack accessible entertainment options like malls and cinemas and OTT platforms on mobile devices offer local language content, which might be more appealing than mainstream content in nearby towns. He also mentioned that mobile entertainment can be shared within rural family units, creating a unique experience compared to urban areas.

Premchand Chandrasekharan

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Leveraging Megatrends in Saudi Arabia’s Construction Sector https://www.consultavalon.com/our-blog/leveraging-megatrends-in-saudi-arabias-construction-sector/ https://www.consultavalon.com/our-blog/leveraging-megatrends-in-saudi-arabias-construction-sector/#respond Tue, 17 Dec 2024 06:09:53 +0000 https://www.consultavalon.com/?p=4269 Hammad Murtaza, Consultant at Avalon Consulting authored an article on Leveraging Megatrends in Saudi Arabia’s Construction Sector, which was published in Construction Week Saudi He talked about the transformative phase...

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Hammad Murtaza, Consultant at Avalon Consulting authored an article on Leveraging Megatrends in Saudi Arabia’s Construction Sector, which was published in Construction Week Saudi

He talked about the transformative phase of Saudi Arabia’s construction sector, driven by Vision 2030 and emerging global megatrends like sustainability, BIM, vertical urbanism, etc.

Additionally, he highlighted how Saudi Arabia can become a key market for players in the construction and related industries.

Read here: https://www.constructionweekonline.in/uncategorized/leveraging-emerging-megatrends-in-saudi-arabias-construction-sector-sustainability-bim-and-more

Leveraging Megatrends in Saudi Arabia’s Construction Sector

 

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Impact Paper 24: Process Review & Transformation for an ICT services provider https://www.consultavalon.com/the-avalon-edge-series/impact-paper-24-process-review-transformation-for-an-ict-services-provider/ Tue, 17 Dec 2024 02:56:33 +0000 https://www.consultavalon.com/?p=4248 The post Impact Paper 24: Process Review & Transformation for an ICT services provider appeared first on Avalon Consulting.

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This case study highlights how Avalon conducted detailed process review and utilized it for transforming critical processes of an ICT service provider

The Client is a publicly traded tech service provider in the middle east offering ICT services but faced difficulty in prioritizing high impact processes from a portfolio of over 50, leading to resource misallocation and missed opportunities. Also Complex workflow structure led to process delays, along with lack of adherence to process guidelines and lack of visibility into progress monitoring.

Avalon stepped in to deploy its proprietary Process Criticality Assessment Framework to tackle process prioritization. Avalon further assessed process performance using Avalon’s process health index framework and standard KPI methodology. This was followed by organizational process and guideline defination and documentation completing Avalon’s end-to-end Business Process Management tailored to client’s needs.

The impact of these interventions led to:

  • Direct cost saving of ~$9 million over time efficiency and ~$14 million through invoicing processes
  • 46 full time employees were freed through coninous monitoring of 12 critical processes
  • 80+ major implementation corrections innovating 20+ new processes in two years

Process Review & Transformation for an ICT services provider

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Unlocking the Potential of Used EVs within India’s EV Market https://www.consultavalon.com/our-blog/unlocking-the-potential-of-used-evs-within-indias-ev-market/ https://www.consultavalon.com/our-blog/unlocking-the-potential-of-used-evs-within-indias-ev-market/#respond Mon, 16 Dec 2024 07:08:13 +0000 https://www.consultavalon.com/?p=4261 The article explores the current challenges and opportunities within the Indian Used Electric Vehicle (UEV) market. Additionally, it highlights emerging solutions and trends expected to shape the UEV ecosystem, including advancements in battery certifications, aftermarket services, and valuation frameworks.

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The article explores the current challenges and opportunities within the Indian Used Electric Vehicle (UEV) market. Additionally, it highlights emerging solutions and trends expected to shape the UEV ecosystem, including advancements in battery certifications, aftermarket services, and valuation frameworks.

Unlocking the Potential of Used EVs within India's EV Market

Unlocking the Potential of Used EVs within India's EV Market

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Impact of Carewashing on Organizational Talent https://www.consultavalon.com/press-room/impact-of-carewashing-on-organizational-talent/ Mon, 09 Dec 2024 10:34:57 +0000 https://www.consultavalon.com/?p=4266 Divya Jain, HR Head at Avalon Consulting shared her insights on Impact of Carewashing on Organizational Talent, featured in The Economic Times. She discussed the concept of “carewashing,” where companies...

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Divya Jain, HR Head at Avalon Consulting shared her insights on Impact of Carewashing on Organizational Talent, featured in The Economic Times.

She discussed the concept of “carewashing,” where companies superficially promote their commitment to social causes without implementing substantial changes.

She pointed that superficial marketing campaigns and untimely settlement of benefits can result in legal actions based on a breach of promise.

Additionally, she stressed the need for authentic leadership and fostering a supportive culture to prevent legal issues and protect the company’s reputation.

Impact of Carewashing on Organizational Talent

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Digital astrology and an underlying need swept under the carpet https://www.consultavalon.com/our-blog/digital-astrology-and-an-underlying-need-swept-under-the-carpet/ https://www.consultavalon.com/our-blog/digital-astrology-and-an-underlying-need-swept-under-the-carpet/#respond Mon, 09 Dec 2024 09:48:04 +0000 https://www.consultavalon.com/?p=4215 Shreyus Gopalakrishnan and Sakshi Bodhade highlight how Astrotalk's success reflects young adults' need for accessible support. Their insights propose innovative, bite-sized solutions to bridge the gap between instant reassurance and lasting, real-world guidance.

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A successful startup amidst failing ones

Amid the financial turbulence of FY23, when 75% of new-age tech startups reported losses totalling a staggering INR 71,112 crore, one startup stood out for its unexpected success. Astrotalk, a tech company offering astrology services, has defied the odds and emerged profitable with a unique value proposition that resonates with its audience. By creating a marketplace that connects users with a network of astrologers, Astrotalk guides them in times of uncertainty. Its remarkable achievements in profitability, revenue growth, and fundraising, including a recent $14 million investment led by Elev8 Venture, have captured widespread attention.

The Young Generation’s Connection with Astrology

Astrotalk’s success is a reminder that aligning innovation with consumer needs can lead to growth even in tough times in an industry riddled with losses. But why is astrology as a service relevant now? A 2021 study by an American think tank found that 44% of the population believes in astrology. In India, belief in astrology is widespread, but the market is highly fragmented. Many families have personal astrologers for everything from choosing auspicious dates to addressing issues like marriage or job loss. Despite the dispersion, Astrotalk generates most of its revenue from customers in their twenties.

This demographic, navigating the uncertainties of early adulthood, particularly around career and marriage, finds solace in astrology. With limited access to formal professional and marriage counselling in India, astrology offers Gen Z and Millennials a framework to confront life’s core challenges, providing a sense of direction and purpose. Their high engagement with social media makes digital astrology solutions accessible and appealing. Astrotalk has tapped into this behaviour by offering a free first session and subsequent consultations at an affordable INR 17-20 per minute, ensuring continued engagement and growth.

Serving the young generation with Real-World Solutions

While astrology may offer comforting reassurances, addressing real-life challenges through tangible means is crucial. Today’s youth need to understand that obstacles are a natural part of life, shaping resilience and growth. However, the culture of instant gratification—fuelled by apps like Swiggy and Blinkit—has fostered unrealistic expectations. When these expectations aren’t met, it often leads to distress and mental health issues for many in this generation.

Social media amplifies insecurities as Gen Z and Millennials compare their lives to the curated highlights of their peers, deepening the fear of missing out. To counter these pressures, there is an urgent need for formal programs that provide personalised guidance in critical areas like employment and marriage. While mass placement drives exist, what’s missing is bespoke, one-on-one support that helps individuals progress from where they are to where they want to be. Establishing such tailored services could bridge the gap between instant fixes and lasting, meaningful progress.

Making mental health support system Bite-sized

Several online platforms are working to address the mental health needs of young adults in India, such as YourDost, Amaha (Inner Hour), Wysa, Practo, 1to1 Help, HopeQure, and ePsyclinic. These platforms offer a range of services, from free access to self-help resources to one-on-one therapy sessions, often at varying price points. Despite these options, bite-sized and easily accessible mental health solutions remain scarce, particularly online. As a result, many young adults turn to astrology apps, drawn by their convenience. This trend suggests that the reluctance to engage with formal programs may stem not from a lack of awareness but from the inconvenience associated with existing professional services.

Strategies for Improvement

To better meet the needs of young adults, several strategies could be implemented:

  1. Bite-sized Content on social media: Sponsored by reputable organizations and mental health apps, these platforms could feature professional practitioners offering concise guidance on life’s challenges. This approach would make expert advice more accessible through short, curated content.
  2. Modular Tele Services: Changing existing tele platforms to be more user-friendly and modular would make professional services more attainable. Simplifying the process through shorter sessions and per-minute charges could significantly reduce barriers to entry.
  3. Customized Support Programs: Developing comprehensive guidance systems that integrate professional therapy, community support, educational resources, and self-help tools could provide more rounded and sustainable solutions. These programs would offer tailored support, addressing individual needs while fostering long-term resilience.

By addressing these unmet needs, we can create a comprehensive digital support system that is both inclusive and impactful. Young adults deserve the opportunity to tackle their challenges with continuous, sustained guidance that empowers them to resolve issues at their core. Such a support system should not be a privilege but a fundamental right accessible to all who seek it.

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Indian Automotive Brands: Accelerating Their D2C Journeys https://www.consultavalon.com/press-room/indian-automotive-brands-accelerating-their-d2c-journeys/ Wed, 04 Dec 2024 18:38:23 +0000 https://www.consultavalon.com/?p=4225 Subhabrata Sengupta, Partner at Avalon Consulting, shared his insights on the Indian Automotive Brands’ D2C Transition in Financial Express. He shared his experience sharing that the shift D2C made sense...

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Subhabrata Sengupta, Partner at Avalon Consulting, shared his insights on the Indian Automotive Brands’ D2C Transition in Financial Express.

He shared his experience sharing that the shift D2C made sense for carmakers with small footprints, especially in the luxury segment citing that the luxury segments is highly oriented on overall brand experience. He also highlighted the need for dealers to evolve their business model around service which is their highest revenue generating segments.

Accelerating Their D2C Journeys

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Impact Paper 23: Business turnaround for a leading technology enabled car service platform https://www.consultavalon.com/the-avalon-edge-series/impact-paper-23-business-turnaround-for-a-leading-technology-enabled-car-service-platform/ Tue, 03 Dec 2024 01:38:17 +0000 https://www.consultavalon.com/?p=4235 The post Impact Paper 23: Business turnaround for a leading technology enabled car service platform appeared first on Avalon Consulting.

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This case study highlights how Avalon helped drive growth-oriented restructuring in a leading technology enabled car service platform client.

The Client faced severe financial issues faced issues leading to shrinking primary revenue streams, poor cash flow, extensive debt outstanding, operational halt across multiple verticals, lack of structures and protocols and low employee and investor morale which led to recent acquisition of the firm by leading auto component maker.

Avalon stepped into the management team of the client organization and taking control of all aspects of the business and prepared a detailed business plan for the next 12 months. Avalon initiated drastic changes in the payment processes, organization structures and reporting procedures. Avalon took part in contract execution conversations, debt write-off negotiations and debt settlement processes. Avalon analysed and structured cash flows, initiated operational improvement, diagnosed customer experience and reviving crucial business lines.

The impact of these interventions led to:

  • Restored confidence of early investors providing a 4x rise in firm valuations
  • Operational revenue increased by 5x from the time of acquisition with EBITDA improvement of over 80%
  • Converting the client to EBIDTA positive and on the path to a 4x revenue growth in the current FY

client-situation

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Warehouse Space Optimization: Improving Efficiency Through Automation https://www.consultavalon.com/events/warehouse-space-optimization-improving-efficiency-through-automation/ Thu, 28 Nov 2024 06:06:38 +0000 https://www.consultavalon.com/?p=4181 Subhabrata Sengupta, Partner at Avalon Consulting, led an engaging discussion as the moderator for the webinar “Warehouse Space Optimization: Improving Efficiency Through Automation,” hosted by Logistics Outlook.

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Subhabrata Sengupta, Partner at Avalon Consulting, led an engaging discussion as the moderator for the webinar “Warehouse Space Optimization: Improving Efficiency Through Automation,” hosted by Logistics Outlook.

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Indian Packaged Water Market: Rising in the Backyard https://www.consultavalon.com/our-blog/indian-packaged-water-market-rising-in-the-backyard/ https://www.consultavalon.com/our-blog/indian-packaged-water-market-rising-in-the-backyard/#respond Thu, 21 Nov 2024 12:33:57 +0000 https://www.consultavalon.com/?p=4187 This article explores the rapid growth of India's packaged water market, projected to reach INR 1,480 billion by 2027. It discusses key drivers, challenges, and strategies, including B2B partnerships, niche product promotion, mergers, and innovative solutions, to unlock the market's full potential.

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As per MarketLine, India’s packaged water market in 2022 was ~INR 905 Bn. The market is further estimated to grow at a CAGR of 10.3% to ~INR 1,480 Bn, till 2027. With a share of ~18% by value in 2022 in the APAC region, India is the 2nd largest and one of the fastest growing packaged water markets in the region, surpassing even China with respect to the forecasted growth rates.

share-of-packaged-water

Source: Packaged Water Market in India, October 2023, MarketLine

The key driver for this trend is India’s rapid economic growth leading to rising number of corporate offices, increasing demand for MICE events and increasing end-consumer demand driven by rising disposable incomes, see graphs below for India’s per capita packaged water consumption trends and benchmarking with other countries.

Source: a) Packaged Water Market in India, MarketLine b) UN Population Division Portal

per-capita-packaged-water-consumption-2022

Source: a) Packaged Water Market of China, Japan, South Korea, Singapore and India, MarketLine b) UN Population Division Portal

Still, the share of packaged water within the overall drinking water consumed in India is very low. Assuming India’s population at 1.4 Bn. and average per capita drinking water requirement at 3 litres per day, the packaged water’s average share of the overall drinking water consumed would be ~1.5%.

From the outset, the future of the Indian packaged water market looks promising, but there are several challenges that persist today that may hinder its growth. These are as listed below:

  1. Too many players in a small market: Post Covid-19, there has been a general shift towards healthy consumption, with this trend seen especially amongst urban consumers. The marketing by prominent packaged water brands has been revolving around the theme of “healthy and hygienic bottled water”, thereby resonating well with these consumers. However, ~200 brands operate in this space in India and ~75% of the share by volume of packaged water consumed is dominated by small players. These small players have not been able to build the same amount of brand equity as built by their prominent peers, thereby leading to a pullback on the potential sales and therefore the market’s growth.
  2.  Price sensitive market: Even with positive brand equity, other challenge is the average price per litre of packaged drinking water in the range of INR. 15-20 currently. While the price figure may look small, based on the household consumption expenditure survey for 2022-23, the average per day expenditures per capita in urban and rural areas are INR. 215 and INR. 125 respectively. Further, ~60% of the urban and the rural population spends less than their respective average per day per capita expenditures. With the expenditure basket consisting of essentials such as food, medical, conveyance, electricity, etc. the spending on packaged drinking water is far-fetched for a significant portion of the Indian population, let alone for the niche ones such as the packaged “natural spring mineral” water.
  3. Lacking awareness on multiple product offerings: While many of the consumers would perceive packaged drinking water positively over the tap water suited for drinking, citing purity and health-friendliness, an average consumer might not be able to do so between packaged drinking water and packaged natural spring mineral water, even if sold by a leading player. Also, an average consumer is generally unaware of the nutritional benefits of these packaged products in terms of intake of calcium, magnesium, etc.  

Today, Indian packaged water market stands at a juncture where strategic moves by its players can put it on an extremely, fast-paced growth trajectory. These are as listed below:

  1. Enhanced focus on B2B sales: The main distribution channel in the market is through on-trade outlets, however retailers lack the brand loyalty in this market due to low switching costs for the customers. Thus, the companies can focus on strengthening their distribution network through partnerships with institutional buyers like hotels, restaurants, corporate offices, and educational institutions, which have a high and a consistent water consumption. Heavy focus on bulk supply agreements along with volume discounts can attract such customers. B2B sales also give opportunities to push niche products such as natural spring mineral water and therefore capture high margins.
  2. Targeted promotion of niche products: Certain Indian companies offer natural spring mineral water bottled directly from ‘Himalayas’ and ‘Aravalis’. Highlighting the unique sourcing and superior quality of such products appeals to the premium consumer group. However, targeted promotional campaigns across the touchpoints of these customers are the key viz. premium hotels, malls, social media, etc., which thereby would lead to sales of high margin products.
  3. Scale-up through mergers and acquisition – Today, multiple players exist, especially the regional ones, leading towards challenges in achieving benefits of scale through demand, especially for natural spring mineral water where logistics is a major cost. Acquisition of regional players would give big players the scale, along with making packaged water more affordable, and also relieving consumer trust deficit on quality and hygiene. Regional mergers or partnerships can also lead to similar benefits. These benefits will create a virtuous demand cycle as the different target segments would also come into the fold, such as the ones with less purchasing power.
  4. “Incubate” streams of ideas – Incubating new business concepts, piloting and roll-out/roll-off can be one of the diversification pathways beyond packaged water. For example, “mineral dosing” and “real time water quality monitoring” – already part of the packaged water production line – are some of the “services” that the players can plug out and evaluate for offering in the B2B format. Another huge opportunity area is replacing PET packaging of bottles with biodegradable packaging – still in its infancy. This is especially relevant as consumer participation is very critical for a successful recycle-to-reuse ecosystem, and the current levels of consumer participation in India in such initiatives are very low owing to the awareness challenge.

Favourable conditions and regulations position India’s packaged water market for an exponential growth phase. “Early movers” will dominate, grow alongside as the market evolves and will shape its future as well!

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PM E-Drive: Incentivizing EV Innovation and Domestic Innovation https://www.consultavalon.com/press-room/pm-e-drive-incentivizing-ev-innovation-and-domestic-innovation/ Tue, 19 Nov 2024 07:49:22 +0000 https://www.consultavalon.com/?p=4169 Subhabrata Sengupta, Partner at Avalon Consulting, shared his insights on the PM E-DRIVE scheme in Energetica India Magazine. He highlighted that the scheme encourages local assembly by allowing cell imports...

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Subhabrata Sengupta, Partner at Avalon Consulting, shared his insights on the PM E-DRIVE scheme in Energetica India Magazine.

He highlighted that the scheme encourages local assembly by allowing cell imports but restricting assembled battery packs, reducing uncertainties in EV manufacturing. Subhabrata also emphasized Aadhaar-based verification through the PM E-DRIVE app and the government’s investment in testing and surveillance upgrades, driving quality and innovation in India’s EV ecosystem.

PM E-Drive: Incentivizing EV Innovation and Domestic Innovation

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